Improve enrollment conversion with omni‑channel AI agents

Nurture students via SMS. Apten remembers context across every channel to personalize conversations at scale.

The student journey

One agent across the entire student lifecycle

Request Info
Apply
Enroll
Engage
Re-Enrollment
Graduate
Alumni
01

Top of Funnel

Engage new prospective students immediately.

02

Student Engagement

Proactively support students and improve retention.

03

Re-Engagement & Re-Enrollment

Bring students back and keep them on track.

Omni-channel continuity

Four channels. One memory.

Reach students wherever they are. Every conversation — on every channel, at every stage — draws from the same shared memory.

SMS

Instant, conversational outreach that gets responses.

Voice

Real-time availability over the phone.

Email

Timely, relevant messages that drive action.

Webchat

Real-time answers that remove friction.

One memory across all channels
01 / 04

It starts with a text

Apten opens the conversation on SMS — the channel students actually answer.

02 / 04

The student sets the pace

Daniel's driving and would rather talk. No form, no callback queue, no waiting for office hours.

03 / 04

So the agent picks up the phone

Same agent, same memory — now on a live call. It books the campus tour right there.

04 / 04

Everything lands in writing

Confirmation email, calendar invite, transcript synced to your CRM. Nobody had to remember anything.

DK

Daniel K.

+1 (415) ···-··42 · Fall '26 inquiry

Apten on
Hi Daniel! Are you still interested in enrolling for the fall semester?
SMS · 10:00 AM
Yes, but I'm driving. Can you call?
10:01 AM
Switched to voice
Outgoing call4:08

"Great — I can schedule your campus tour for Tuesday at 2 PM…"

Transcript synced
Campus tour confirmed
Calendar invite sent during the call
10:02

incoming call

North University

mobile…
MR

Maya R.

+1 (512) ···-··17 · Transfer inquiry

Apten on
Student · Tue 9:00 AM
I'm interested, but I need a part-time program. Also I have 30 transfer credits from community college.
Apten · Tue 9:01 AM
Great news — we offer evening and online options! Our transfer team can evaluate those credits too. When are you free to chat?
No response · 2 days
Apten · Thu 10:30 AM · Follow-up
Hi! Just checking in. Our part-time evening track is a great fit, and most of your 30 credits should transfer. Our advisors have an opening Tuesday, and the fall registration deadline is close. Want to book?
Sent · context recalled from Tuesday
Follow-up

Follow-up that feels human

Drip campaigns repeat themselves. Apten doesn't — it decides what to say and when to say it based on what each student actually told it.

Personal to the last detail

Every follow-up references specifics from earlier conversations — programs, credits, deadlines — not a template.

Timed to the student

Apten reads response patterns and picks the moment a nudge is most likely to land.

Enterprise readiness

Built for institutions that can't get this wrong

Security guardrails, audited controls, and developer-level access — so your team can put AI in front of students with confidence.

SOC 2 Type IIEncrypted at rest & in transit

Enterprise-grade security

SOC 2 Type II audited, with data encrypted at rest and in transit. Opt-out handling, quiet hours, and A2P 10DLC registration assistance are built into every deployment.

Talk to our team about compliance

Guardrails you define

Customizable rules check every message before it leaves, so the agent stays professional and on-policy.

Draft
You're guaranteed full financial aid!
Blocked · aid-promise rule
Sent
Our financial aid office can walk you through what you qualify for.

Developer-first APIs

Programmatically manage students, update context, and sync conversations over a clean REST API.

request.shREST

$ curl -X POST https://api.apten.ai/v1/students \

-H "x-api-key: $APTEN_KEY" \

-d '{ "phone": "+1555…", "stage": "applied" }'

201 · student enrolled in sequence

Agent design, done with you

You get our team's expertise in prompting and conversation design — not just a tool. We help you build flows that convert, then tune them with you after launch.

Schedule a consultation
Onboarding · white glove
Prompt reviews · ongoing
Support · day one onward
Implementation

Production-ready in two weeks

No six-month proofs of concept, no endless integration cycles. Our team takes you from kickoff to a reliable production agent on a fixed two-week path.

Expert Implementation

Our team handles the heavy lifting

Security Hardening

Enterprise-grade guardrails built-in

Seamless Handoff

Full training and documentation provided

Kickoff

Day 1

Requirements & Setup

Integration

Day 3

Connecting Data Sources

Testing

Day 7

QA & Verification

Go Live

Day 14

Full Production Launch

Integrations

Connected to your entire stack

From native CRM syncing to custom actions in external tools, Apten fits into the systems your team already runs on.

SalesforceHubSpotMicrosoft Dynamics 365Close CRMCalendlyGoogle CalendarGoogle DriveSharePoint

Native CRM integrations

Import students directly from Salesforce or HubSpot. Apten pushes conversation summaries, tags, and structured data back automatically.

Custom tools & actions

Equip the agent with tools that act in your systems — scheduling appointments, processing payments, updating records.

Enterprise API

Need complex bi-directional syncing? Our team builds custom API integrations around your specific workflows.

Discuss your integration needs
Salesforce
HubSpot
Apten

Apten

Processing context

SalesforceHubSpot
Update
CRM
Auto
dialer
Send
quote
Google Calendar
Book
meeting
Custom
actions
Operations

The unglamorous work, automated

Notifications, CRM hygiene, and dialing infrastructure run themselves — so your team only steps in when it matters.

Action required
Student asked about scholarship stacking. Human follow-up recommended.

Real-time notifications

Apten flags high-intent moments as they happen and pulls your team in over Slack, SMS, or email.

Transcript analysis
scheduledhigh-intenttransfer-creditsdeadline-sensitive

Automatic tagging

Every conversation is analyzed and tagged by sentiment, intent, and your own custom criteria — your CRM stays pristine.

Number match
San Francisco, CA
(415)···-····

Local presence dialing

Calls go out from a number that matches the student's area code — boosting answer rates by up to 40%.

Handoff

Transfer straight to your reps

Apten hands live calls to your existing phone numbers — no new telephony to manage. Pick the transfer style that fits your workflow.

01

Cold transfer

Connect students to your team instantly, no briefing — built for high-volume call routing.

02

Warm transfer

Apten briefs your rep on the conversation before connecting, so they pick up fully informed.

03

Scheduled transfer

Callbacks booked at times that work for both the student and your team's availability.

Put Apten on your admissions team

Join the institutions using Apten to reach students faster, follow up smarter, and enroll more of the right applicants.